The earlier you engage us, the more you can save in terms of lost time, money and business benefits.

Common IT Problems that we Fix.

Project is Delayed

Delays caused due to poor Quality, low productivity, resource skill issues, no transparency etc

Poor / No Support

Implementation team has gone. No one knows the code and how to support

Problems due to recent M&A

Just been merged and no one knows how to replace or support acquired IT functionality

Too costly to Run

Need the functionality but it is too costly to maintain or replace.

We Fix Projects dealing with Customer Sales, Customer Service, Customer Marketing and Customer Commerce.

We Fix Customer Facing IT Projects

Our Project Success Manager(s) Specialise in fixing Customer Facing IT Projects that directly contribute to your Business Success.

Fix IT Projects

Fix IT Projects

  • IT Projects that should improve Sales but have lost their way in complex CRM processes
  • IT Projects that should delight Customers to buy again but have become a drag on Finances
  • IT Projects that should find new Customers but ended up spending more than they bring-in
  • IT Projects that should enable online Sales but have instead become costly to maintain
Business Transformation

Digital Transformation

  • We Fix IT Projects so they deliver Business Benefits
  • Transform the way you deal with your Customers – Anywhere, Anytime on any Device
  • Your IT function is failing you if they fail to deliver Digital Transformation that directly supports Business growth
  • We will help you reset IT so it is aligned to your Business Growth.
We have worked with Large & Small companies.

Project Success: Our Services

Fix Customer Facing Projects

Our Customer Success Manager helps you get back to basics of delivering Customer Sales and not complex CRM algorithms, delivering Customer Service and not voucher distribution, delivering Customer acquisition and not over-spending on digital agencies, delivering transactions swiftly and not building a costly behemoth.

Fix M&A related IT problems

If you have recently merged with another Business, we can help you consolidate processes, resources and IT platforms to achieve a seamless one-entity focus. We can help you simplify processes, remove complexities, return to basics and deliver a lean organisation with consolidated Products, Pricing, Supply Chain etc

Fix time and cost over-run

Most IT projects bleed money when they can’t hit delivery milestones or features because of poor quality, lack of skilled resources or poor understanding of business processes. These over-runs are also caused because business cannot give the time to IT teams due to their day-jobs. Our Project Success Manager(s) provide proactive calls to pre-empt and avoid these delays.

Fix legacy IT issues

Technical Debt and old IT problems pushed under the carpet always come back to impact the Business. The more you delay, the more negative impact IT has on the Business. Our Project Success Manager(s) help you identify and deal with legacy IT problems and in that process you can also simplify the overall operations.

You can start with 1 Project Success Manager

How much does it cost?

The initial assessment Phase lasts around 7-10 days at roughly £550 – £850 per day.
We don’t work full-time as our aim is not to be your Employee but your trouble-shooter.

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Please don't contact us if everything is alright. We only solve Problems.

IT Projects not going well? We'll Fix IT.

Supporting Businesses across UK.

Find out what IT takes to get your IT Projects back on track.

Leave the IT headaches to our Project Success Manager.



UK Office

The Stable Yard,
Vicarage Road, Stony Stratford
Milton Keynes, MK11 1BN
United Kingdom
+44 1908 410890
sales@smbcloud.co.uk